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Information Svrs (III) is a global technology research and advisory leader specializing in digital transformation, automation, and cloud analytics. This page serves as the definitive source for official company news, providing investors and industry professionals with timely updates on strategic developments.
Access curated press releases and announcements covering III's market intelligence reports, technology partnerships, and operational milestones. Key updates include earnings disclosures, leadership changes, product innovations, and regional expansion initiatives critical for assessing the company's trajectory.
Our news collection enables stakeholders to track III's advisory services evolution, including risk management frameworks and sourcing strategies. Regular updates reflect the firm's role in shaping enterprise technology decisions across the Americas, Europe, and Asia-Pacific markets.
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Information Services Group (ISG) has released new research highlighting the transformation of customer experience management (CXM) through integrated software solutions. The ISG Buyers Guides evaluated 29 software providers across three platform categories: Customer Experience Management, Customer Journey Management, and Knowledge Management. The research reveals that enterprises are moving towards centralized CXM platforms that combine previously siloed applications for contact center, CRM, and marketing functions. By 2027, ISG expects most CXM suites to incorporate analytics, AI, and customer data integration by default. Salesforce emerged as a leader across multiple categories, while Verint and NICE also showed strong performance. The research emphasizes five core functional areas for CXM suites: interaction handling, resource management, workflow automation, insights and analysis, and customer journey management.
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Information Services Group (ISG) has announced a research study evaluating digital transformation service providers in the medical devices industry. The study will result in two ISG Provider Lens™ reports covering the U.S. and European markets, set for release in November 2025. The research will examine providers offering end-to-end digital engineering, product development, regulatory compliance, and post-market digital solutions. The study focuses on how providers help medical device companies integrate AI, IoT, and cloud technologies while addressing challenges like data interoperability and cybersecurity. ISG has distributed surveys to over 100 providers, and the evaluation will be structured across three quadrants: Digital Engineering and Product Development, Regulatory Compliance, Strategy and Quality Assurance, and Post-Market Digital Enablement. The reports aim to help enterprise buyers evaluate vendor relationships and available offerings in the rapidly evolving medical device industry.
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According to a new ISG Provider Lens™ report, Microsoft and its ecosystem partners are driving rapid cloud and AI adoption in Mexico, with cloud solution adoption growing over 25% annually. About half of Mexican enterprises are extensively using cloud computing, with traditional industries like finance, healthcare, and manufacturing increasingly moving to the cloud. The report highlights strong demand for Microsoft 365, Power Platform, and AI solutions like Copilot. Regional data centers are being established to provide better security and response times. The study evaluates 33 providers, with Accenture and DXC Technology named as Leaders in all four quadrants: Managed Services for Azure, Microsoft 365 Services, Power Platform Services, and AI Services for Microsoft Clouds. Companies are leveraging cloud-based applications to improve productivity and business outcomes, while the rise of hybrid work has boosted Microsoft 365 adoption.
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Information Services Group's (ISG) new research reveals that while agentic AI shows promise, most current implementations are limited in autonomy. The study finds that 43% of production agentic systems can only trigger predefined actions, and only 25% operate independently, while 45% require human oversight. Despite limitations, these systems are tackling previously unsolvable challenges. Key barriers to adoption include data readiness and organizational change requirements, with over 50% of organizations struggling with legacy data. The financial services sector leads adoption with 30% of use cases, followed by retail (21%) and manufacturing (18%). ISG predicts evolution from back-office applications to more complex front-office tasks, with focus shifting from cost efficiency to revenue growth within 2-3 years.
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Information Services Group's latest ISG Star of Excellence CX Insights Report reveals enterprises are seeking more innovation and value from their service providers, particularly in AI implementation. The study shows that while providers score well in regulatory compliance, nearly 65% of enterprises are dissatisfied or only moderately satisfied with IT outsourcing innovation. Over 90% of companies are satisfied with ethical AI use, but less than half are highly satisfied with overall AI services. Key concerns include high service costs, resource hiring challenges, and communication issues regarding AI projects. Only one-third of enterprises were highly satisfied with providers' help in deploying emerging technologies, and fewer than half said providers were pivotal in expansion strategies. The report also highlights challenges in providers' adaptability to economic changes, with 47% of enterprises expressing dissatisfaction with their IT outsourcing providers' ability to adjust to demand fluctuations.
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Information Services Group (ISG) research reveals a significant shift towards real-time data processing, projecting that over 75% of enterprises will have real-time data capabilities by 2027, up from current 22%. The study evaluates 25 software providers across five platform categories: Real-Time Data, Application Integration, Messaging & Event Processing, Streaming Analytics, and Streaming Data. Key leaders emerged with AWS, Google Cloud, and Microsoft dominating the Real-Time Data category, while Databricks led in Streaming Analytics and Streaming Data. The research emphasizes how AI-driven applications and customer demands are pushing enterprises towards real-time processing architectures that enable instant decision-making and personalized experiences. ISG notes that real-time data technologies have matured significantly, with top providers now delivering approximately 80% of required enterprise functionality.
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Information Services Group (ISG) has released a new report highlighting Brazil's growing adoption of Microsoft's AI technologies. The report reveals that major Brazilian enterprises are effectively implementing Microsoft's core AI technologies, particularly through Copilot localization capabilities and new data center capacity. Microsoft has expanded its data centers in Brazil, leveraging renewable energy and advanced cooling technologies. The country's potential for AI adoption is particularly strong in sectors like agribusiness, financial services, and healthcare. Companies are utilizing Copilot for Brazilian Portuguese language processing and cultural adaptation, enabling improved customer service and regulatory compliance. The report evaluates 45 providers across six quadrants, with companies like Brasoftware, Kumulus, and TIVIT emerging as leaders across all categories.
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Information Services Group (ISG) has opened nominations for the 2025 ISG Software Innovation Awards™ North America, celebrating software providers driving business and IT transformation. Now in its 18th year, the program will recognize innovations across five categories: Overall Software Innovation, Artificial Intelligence, Business and Technologies, Industries Award, and Information Technology Award. Nominations are open until July 11 for software providers, including independent vendors and consulting firms. Winners will be announced at the ISG Sourcing Industry Awards gala dinner on September 17 at the Westin Dallas Stonebriar Golf Resort & Spa. The event will also recognize winners of ISG Paragon Awards™, ISG Provider Lens™ Awards, and ISG Star of Excellence™ awards.
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Information Services Group (ISG) has released two new reports highlighting the evolution of HR outsourcing (HRO) services in 2025. The reports reveal that U.S. companies are leading in HRO adoption, using AI and analytics to transform HR from a support function to a strategic asset. Companies are implementing AI-powered solutions for automated job descriptions, applicant analysis, and virtual assistants for employee inquiries. The research also shows growing adoption of multiprocess HRO (MPHRO) services globally, which integrate multiple HR functions into a unified delivery model. Key trends include the use of HR dashboards for tracking employee engagement, AI-driven personalization of employee experiences, and predictive analytics for workforce management. ISG's reports evaluate 37 U.S. providers across two quadrants and 15 global providers in the MPHRO Services quadrant, identifying market leaders and rising stars in the sector.
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Brazilian enterprises are facing critical decisions regarding SAP migration as support for legacy ECC systems approaches end in 2027, with extended maintenance until 2030. According to the ISG Provider Lens™ report, companies are evaluating options like SAP S/4HANA, RISE with SAP, and GROW with SAP programs to ensure business continuity and regulatory compliance. While large enterprises are hesitant to adopt the RISE model, some are implementing GROW with SAP, particularly post-M&A. The report highlights that SAP managed application services usage has decreased due to emerging AI and automation technologies. There's growing interest in SAP SuccessFactors HXM for HR management, driven by the need for AI-powered recruitment and compliance with Brazilian legislation. The study evaluates 45 providers across five quadrants, with companies like Accenture, Atos, Capgemini, Deloitte, and T-Systems emerging as leaders.
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FAQ
What is the current stock price of Information Svrs (III)?
The current stock price of Information Svrs (III) is $4.82 as of June 6, 2025.
What is the market cap of Information Svrs (III)?
The market cap of Information Svrs (III) is approximately 225.6M.
Information Svrs
Nasdaq:III
III Rankings
III Stock Data
225.60M
34.56M
27.85%
61.53%
0.34%
Information Technology Services
Services-management Consulting Services
United States
STAMFORD